Responsible Gaming
Gaming Should Be Entertainment
At Fairgo Casino, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that the house always has an edge, and outcomes are determined by chance.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
Online gaming is restricted to individuals aged 18 years and over in Australia, or the legal gambling age in your jurisdiction, whichever is higher.
By accessing Fairgo Casino through forrozmelbourne.com, you confirm that you are of legal age to gamble in your location. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gambling activities or lying about how much you gamble
- Feeling anxious, irritable, or restless when not gambling
- Gambling for longer periods or with larger amounts than intended
- Neglecting family, friends, work, or other responsibilities due to gambling
- Unsuccessful attempts to reduce or control gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay gambling debts
- Experiencing relationship or financial problems related to gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Controls
Fairgo Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period to control spending
- Loss Limits: Set a cap on losses to prevent excessive gambling
- Reality Checks: Receive regular reminders during gaming sessions about the time and money spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Close your account if you wish to stop gambling entirely
To access these tools, please contact our customer support team or adjust settings in your account dashboard.
Support Organisations in Australia
If you're struggling with gambling or believe you may have a gambling problem, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online — www.gamblinghelponline.org.au
Free online counselling and information for people concerned about gambling
Available 24/7 for Australians
International Support
- GamCare (United Kingdom) — www.gamcare.org.uk
Free information and support for problem gambling in the UK - GamStop (United Kingdom) — www.gamstop.co.uk
A free national self-exclusion scheme for online gambling in Great Britain - Responsible Gambling Council (Canada) — www.responsiblegambling.org
Canadian resource for responsible gaming information and support - National Council on Problem Gambling (United States) — www.ncpgambling.org
US helpline: 1-800-522-4700 (confidential and free)
These organisations provide confidential support, counselling, and resources to help you or someone you know who may be struggling with problem gambling.
If You Need Help
If you believe you have a gambling problem, please reach out for help today. There is no shame in seeking support, and professional help is available and effective.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call a counsellor to speak with someone who can help.
Remember: gambling should only ever be entertainment. If it's causing you distress, financial hardship, or affecting your relationships or work, it's time to seek help.